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Our technology blogs feature IT tips and best practices for businesses in Columbia, Baltimore, and Bel Air.

What Does the Rest of 2025 Hold for Technology?

What Does the Rest of 2025 Hold for Technology?

We can’t tell the future—no one really can—but it is both possible and vital to make predictions based on present trends and current events. Let’s look forward to the rest of this year to see what predictions we can make for business IT and the notes we should all take over the next few months.

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Tax Season Brings Scammers Out of the Woodwork

Tax Season Brings Scammers Out of the Woodwork

In the United States, tax season is prime time for hackers to take advantage of law-abiding, tax-paying citizens. They do this through all kinds of nefarious activities, such as phishing attacks conducted through text messages and emails claiming to be from the Internal Revenue Service. If you want to avoid getting scammed this tax season, be sure to keep the following tips in mind to stay safe while you conduct your typical tax routines.

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Ransomware Payments are Less Frequent, But It Isn’t All Good News

Ransomware Payments are Less Frequent, But It Isn’t All Good News

Despite some of the headlines that we saw last year, it wasn’t all bad news regarding ransomware. Critically, 2024 saw ransomware payments plummet by hundreds of millions of dollars… despite many large-scale attacks and one record-breaking whaling payment of $75 million by one victim.

This is undeniably great to hear… but with that in mind, we cannot let ourselves slip into complacency.

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Sometimes, Loving Something Means Letting IT Go

Sometimes, Loving Something Means Letting IT Go

Happy Valentine’s Day! Today is a day to celebrate love, romance, and every butterfly that has ever fluttered in a stomach. However, the greatest loves can bring the greatest sorrow… particularly when the time comes to say goodbye.

Take Windows 10, for instance. PC users have loved the OS for a decade, but in a few short months, it will no longer be a good relationship for anyone—particularly business users—to maintain.

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Why the Recent Dissolution of Net Neutrality Could Be Very Bad for Your Business

Why the Recent Dissolution of Net Neutrality Could Be Very Bad for Your Business

Net neutrality has long been an embattled topic, with rules flipping every few years depending on the opinions of those with influence. Recently, the Federal Communications Commission had its most recent net neutrality policy struck down by the 6th Circuit Court of Appeals… in such a way that sets the concept back to square one.

Let’s discuss why this is a particularly dangerous decision, and very well could put small and medium-sized businesses at a distinct disadvantage moving forward.

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Three Ways to Use the Cloud to Dodge Hardware Costs

Three Ways to Use the Cloud to Dodge Hardware Costs

With the price of hardware at risk of skyrocketing, it’s no wonder that many businesses are looking to virtualize as much of their operations as they can. This is where the cloud comes in; you can virtualize just about any solution, including some that you might not have considered in the past. Let’s explore how an SMB might use virtualization and cloud computing to skirt hardware acquisition costs.

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How to Kick Things Off With Bluesky

How to Kick Things Off With Bluesky

Last week, we discussed why X—the social media network once known as Twitter—has been losing many users. Here, we wanted to direct those seeking a move to consider the up-and-coming platform known as Bluesky in case you were one of those jumping ship.

Let’s talk about how Bluesky operates, including how to sign up.

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The Latest Moral We Can Learn from Disney: Manage Permissions Better

The Latest Moral We Can Learn from Disney: Manage Permissions Better

The Disney brand has long cultivated an image of magic and wonder. However, this image has yet to materialize any magical effects in reality. For example, people still suffer from food allergies while visiting Disney’s various parks.

This makes it especially dangerous that a former Disney employee was allegedly still able to access a specialized menu-planning app and make alterations, like changing prices, adding language that Disney certainly would not approve of, switching text to the unintelligible “Wingdings” font, and worst of all… changing menu information.

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Did You Trade Your Data for a DVD Rental?

Did You Trade Your Data for a DVD Rental?

In June of this year, publisher Chicken Soup for the Soul Entertainment, best known for its book series of the same name, filed for Chapter 7 and Chapter 11 bankruptcy and had many of its assets liquidated. One of these assets was the movie rental service Redbox and its eponymous scarlet rental kiosks, rendering the service defunct.

However, many kiosks remain standing outside businesses even now, which makes us wonder… what about all the data they collected while they were in use?

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Tip of the Week: How to Protect Yourself By Protecting Your Personal Data

Tip of the Week: How to Protect Yourself By Protecting Your Personal Data

Modern wisdom states that if you’re not paying for a product, you’re the product.

For all the good the Internet is capable of doing, it is equally capable of being extremely harmful… especially when data is involved. Websites and social media platforms collect data from their users and track their movements across the Internet, sell it to advertisers, and more recently, use it to train AI.

Let’s go over what you can—and arguably should—do to limit these platforms' ability to do so.

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Subscriptions Need to Be Easy to Cancel, Per the FTC

Subscriptions Need to Be Easy to Cancel, Per the FTC

It isn’t rare for people to subscribe to things and only stay subscribed because the cancellation process is so challenging and inconvenient. However, the Federal Trade Commission is looking to stop this, adopting a rule that eliminates the capability for businesses to put hurdles in front of cancellation processes.

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Sextortion Scammers are Going So Far as to Show You Your House

Sextortion Scammers are Going So Far as to Show You Your House

Sextortion scams are scary. The scammer contacts the victim, claiming to have gotten access to their computer and captured video footage of their target partaking in some private and decidedly adult activities, as well as the content that was onscreen at the time. The threat: pay up, or I send the footage to all of your contacts.

Lately, however, hackers have added another layer of “proof” to these claims, now referring to victims by name and including pictures of their homes. Let’s walk through what one of these scams looks like and what you should do if one appears in your inbox.

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CrowdStrike’s Flawed Update was Only Live for 78 Minutes

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The world’s biggest IT catastrophe forced airlines, hospitals, 911 call centers, and banks (among other businesses) to their knees last month. The costs from this massive outage are estimated to reach several billion dollars. We’re all going to be talking about it for several more months, and we’ll likely be seeing some high-level litigation. This blunder could potentially change the way we all think about IT and security, as well as create new laws.

The craziest thing (so far) about the entire CrowdStrike outage is how incredibly fast it crashed the entire world. I think this is the most important lesson for business owners to learn from.

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What Should Employers Do About the “Act Your Wage” Trend?

What Should Employers Do About the “Act Your Wage” Trend?

In recent years, several workplace trends have emerged that many employers find challenging. One such trend is "quiet quitting," where employees do only the bare minimum required to keep their jobs. A more recent trend is to "act your wage."

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With a Massive Botnet Recently Disrupted, Let’s Review What a Botnet Is

With a Massive Botnet Recently Disrupted, Let’s Review What a Botnet Is

It was very recently revealed that a global law enforcement effort took down a massive botnet that was in action for almost a decade. In light of this, we wanted to review what a botnet is and how it works, drawing from these events for some context.

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Net Neutrality Seems Poised to Return in Upcoming FCC Vote — Here’s Why It Should

Net Neutrality Seems Poised to Return in Upcoming FCC Vote — Here’s Why It Should

The topic of net neutrality has had a tumultuous past few years, with steps forward canceled out by steps taken back. However, new efforts are being considered to restore the policies that made net neutrality what it was in the first place.

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Apple Users Hit with Rare Cyberattack: What Can We Learn?

Apple Users Hit with Rare Cyberattack: What Can We Learn?

On Wednesday, April 10, 2024, Apple deemed it necessary to send a rare alert to certain users via email, spread out across 92 nations. As Apple’s website states, these threat notifications “are designed to inform and assist users who may have been individually targeted by mercenary spyware attacks.” Let’s review these attacks so we all understand this threat better.

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Scams Are an Everyday Occurrence, Expect More in 2024

Scams Are an Everyday Occurrence, Expect More in 2024

Scams are a scary prospect, and with today’s technology and current events being what they are, it’s all the more important that you remain aware of them so you can avoid them. With a whole year ahead of us, let’s consider some scams and scam-based trends that will likely continue throughout.

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A Consortium of AI Companies Have Committed to Risk Reduction

A Consortium of AI Companies Have Committed to Risk Reduction

Back in July, the White House secured commitments from Amazon, Anthropic, Google, Inflection, Meta, Microsoft, and OpenAI to help manage the risks that artificial intelligence potentially poses. More recently, eight more companies—Adobe, Cohere, IBM, Nvidia, Palantir, Salesforce, Scale AI, and Stability—also pledged to maintain “the development of safe, secure, and trustworthy AI,” as a White House brief reported.

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Close to Home: Major Maryland Hospital Crippled Due to Cyberattack

Close to Home: Major Maryland Hospital Crippled Due to Cyberattack

A ransomware attack took out the computer network of Atlantic General Hospital, as was discovered on January 29th of this year. While the situation was resolved as of February 13th and the impacted departments returned to full operation, there are bound to be lasting ripples that will continue on for some time.

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Annual Channel Futures MSP 501 Identifies Best of the Best in the Managed Services Industry Dresner Group has been named as one of the world’s top-performing managed service providers in the prestigious 2024 Channel Futures MSP 501 rankings. The Chan...

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