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Dresner Group Blog

Our technology blogs feature IT tips and best practices for businesses in Columbia, Baltimore, and Bel Air.

Subscriptions Need to Be Easy to Cancel, Per the FTC

Subscriptions Need to Be Easy to Cancel, Per the FTC

It isn’t rare for people to subscribe to things and only stay subscribed because the cancellation process is so challenging and inconvenient. However, the Federal Trade Commission is looking to stop this, adopting a rule that eliminates the capability for businesses to put hurdles in front of cancellation processes.

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Worried Your Workplace Might Be Toxic? Here’s How to Fix It

Worried Your Workplace Might Be Toxic? Here’s How to Fix It

“Toxic” is a buzzword that is often used nowadays, but when it is used to describe a business’ work environment, it needs to be treated with deadly seriousness.

If a workplace is a place people don’t like to be, many drawbacks will ultimately impact operations. Therefore, it is to your benefit to keep your business as positive a workplace as possible.

Let’s discuss how to tell if your company has a toxic workplace and, if so, how to resolve it.

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It Pays to Invest in Security Awareness Training… Here’s What to Include

It Pays to Invest in Security Awareness Training… Here’s What to Include

Security awareness training is a critical process for modern businesses to undergo to have any chance of success. Unfortunately, as much as security software or policy can help, it can only do so much. You also need your team members to be on board, knowledgeable about what they need to do, and motivated to do it. 

In light of this, let’s talk about security awareness training and what it needs to involve.

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Sabotage Isn’t Just About Theft

Sabotage Isn’t Just About Theft

Businesses have to deal with a lot of different types of problems, but they often don’t see many of the issues that come from within their company. Whether this comes from hackers, disgruntled customers, or unreliable vendors, every business leader constantly deals with some type of issue. Unfortunately, sometimes these problems can come from inside your company. Today, we look at two employee issues that can potentially cause major headaches for business owners.

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So, Your Business Project Failed… How Can You Learn from It?

So, Your Business Project Failed… How Can You Learn from It?

It can be challenging to deal with failure in any context, but in the case of your workplace projects and other efforts, it can be particularly harsh. This makes it all the more important to frame such failures as opportunities to grow in the future.

Let’s discuss six reasons an initiative may fail and the lessons that can be learned from these situations.

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Research Shows Many New Cybersecurity Professionals are Doomed to Make Blunders

Research Shows Many New Cybersecurity Professionals are Doomed to Make Blunders

Unfortunately, cyberattacks will only continue in the weeks, months, and years to come, making it increasingly essential that businesses have access to cybersecurity expertise. Even more unfortunately, professionals with this level of expertise are becoming harder to find. Globally, we’re short almost four million people, and those we have are prone to make mistakes in their first few years. This comes from a report by Kaspersky, entitled “The Portrait of Modern Information Security Professional,” Let’s review what the cybersecurity developer found and what we can take away from these findings.

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How to Use Technology to Support Your Team’s Wellness

How to Use Technology to Support Your Team’s Wellness

It isn’t easy to be a member of the workforce right now. While we won’t cover them in detail, plenty of stressors—related to and separate from the workplace—can easily impact an employee’s performance. As a result, it is often in your company’s best interest to invest in your team’s well-being, and one way to do this is by implementing and encouraging the use of different technologies.

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Help! An Ex-Employee Deleted All of Their Data Before Leaving

Help! An Ex-Employee Deleted All of Their Data Before Leaving

Losing important data can be a nightmare for any business, but what happens when an ex-employee intentionally deletes all of their data before leaving? This can be a major setback for any company, especially if the data is crucial for daily operations or compliance purposes.

In this article, we will discuss the steps you can take to prevent this situation from happening, as well as how to retrieve lost data and ensure it doesn't happen again.

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Experts Predict that the Hybrid Office Isn’t Going Anywhere

Experts Predict that the Hybrid Office Isn’t Going Anywhere

For reasons that we’re all too familiar with, the workplace changed drastically a few years ago when office workers everywhere suddenly found themselves thrust into remote work. As it turns out, a lot of them have liked being able to work remotely. That makes the efforts of a few outspoken companies to roll back remote work somewhat worrisome… but experts aren’t convinced these outliers represent the reality of the situation.

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Study Shows the Importance of Cybersecurity Awareness and Training

Study Shows the Importance of Cybersecurity Awareness and Training

Cybersecurity Awareness Month is always a great time to examine your own practices to ensure they are in line with the best practices. We thought we would share some of the most impactful security best practices that you and your employees can keep in mind as you go about your workdays.

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How to Stump an Experienced Computer Technician

How to Stump an Experienced Computer Technician

I was thinking about a funny tech support issue I ran into many years ago, and thought it would be fun to share it with everyone. All names have been changed to protect the innocent. If you’ve ever had to spend hours chasing down the root of a problem, only to find that it was the dumbest thing possible, you’ll probably relate to this!

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Understanding Procrastination: Breaking the Habit for the Long Term

Understanding Procrastination: Breaking the Habit for the Long Term

Lately, we’ve spent some time examining the phenomenon known as procrastination and where it comes from. To close the book on the subject, we wanted to go over how you and your team might be able to procrastinate less moving forward so that your business might get more done.

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Understanding Procrastination: Short-Term Solutions to Your Procrastination Problems

Understanding Procrastination: Short-Term Solutions to Your Procrastination Problems

For the past few weeks, we have been looking at the idea of procrastination and how it manifests in individuals to directly impact your business. Today, we want to take a closer look at how you can put a halt to procrastination in the short term, as well as how you can further these tactics to create real change over time. We’ll begin with the short-term solutions.

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Understanding Procrastination, Part 2: Identifying Your Procrastination Style

Understanding Procrastination, Part 2: Identifying Your Procrastination Style

We started a series on procrastination last week and how you might address it within yourself and your business. Last time, we covered topics like how procrastination shows up in everyday work, so now we are continuing the conversation by helping you identify how you can address it.

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Understanding Procrastination, Part 1: Defining Procrastination

Understanding Procrastination, Part 1: Defining Procrastination

Procrastination is one of the banes of any productive employee, and as such, it’s worth examining why procrastination surfaces and what you can do about it. In this series of blogs, we’re going to take a deeper dive into procrastination, with this week focusing on the concept of procrastination and what might cause it.

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Do Cybercriminals Have You in Their Sights?

Do Cybercriminals Have You in Their Sights?

We focus a lot of time and effort on securing our clients with our cutting-edge tools and industry best practices. Our adversaries, the hackers, on the other hand, have come to understand that the way they will be successful is to get their contrived messages in front of the least knowledgeable people in your organization. Let’s take a look at how hackers choose their targets to get a better understanding of what their strategy is. 

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How to Use Technology to Bring In (and Retain) Talented Employees

How to Use Technology to Bring In (and Retain) Talented Employees

As helpful as technology is to optimizing what your business can accomplish, this kind of optimization relies equally on the people you have working there as well. This starts with hiring the right people, which means you first have to attract the right people. Let’s talk about how your business’ IT can help to make your business more appealing to talented potential applicants.

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This Device Corrects Your “LOLs” If You Didn’t Actually LOL

This Device Corrects Your “LOLs” If You Didn’t Actually LOL

Love them or hate them, cutesy little acronyms like this just don’t have a place in business communications. However, for some people, they’ve become so habitual that they almost can’t help but use them everywhere. In light of this lack of meaning, one artist and tinkerer has devised a way to judge whether or not the “LOL” is sincere.

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How Can You Make Hot Desking Work for Your Business?

How Can You Make Hot Desking Work for Your Business?

The idea of hot desking, or foregoing the traditional assigned workstation office organization method, is increasing in popularity, and for good reason. There might be several pros and cons to it, but people are generally finding that the benefits outweigh the costs. Let’s go over how you can implement hot desking to save money and improve operations.

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Discussing the Global Identity System Used in the Metaverse

Discussing the Global Identity System Used in the Metaverse

Identity can be a complex thing to discuss, but in terms of security, it’s fairly straightforward. You either are who you say you are, or you’re not. With the metaverse taking off, individuals will need to be careful about how they are authenticating their accounts and identities, but what does this mean for businesses?

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Annual Channel Futures MSP 501 Identifies Best of the Best in the Managed Services Industry Dresner Group has been named as one of the world’s top-performing managed service providers in the prestigious 2024 Channel Futures MSP 501 rankings. The Chan...

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