Dresner Group is proud to be Baltimore's #1 managed IT services provider.

When Maryland businesses and non-profit organizations need to start relying on their technology to grow and excel, they typically graduate to Dresner Group.

Technology is a big part of how businesses run today, but that also makes them prime targets for cyberattacks. These attacks can shut down operations and steal sensitive data. Let’s look at five common cybersecurity issues businesses deal with:

Computer problems can be super frustrating, especially when they slow you down while working. Many times, it is something that can be fixed quickly, but then there are issues that an experienced IT professional has to address. Let’s take a look at some of the most common computer problems professionals run into.

Every day, your work starts with logging into your computer. The same goes for the majority of your staff. The day-to-day operations of your business depend on your computers, network, servers, and other infrastructure to work.

It’s easy to forget just how critical modern technology is to your business, that is until it fails and leaves you struggling until it’s back online.

That’s where Managed IT providers like Dresner Group come in. We keep the gears turning so your business can operate smoothly, but on top of that, we help Baltimore businesses navigate the increasingly complex world of IT so they can outperform their competitors and survive virtually anything thrown at them.

Things move fast in the world of technology and cybersecurity. It’s nearly impossible to keep up while still trying to run a business at the same time. That’s why Baltimore businesses like yours rely on local IT consultants like Dresner Group.

It’s natural for businesses to rely on their tools, like IT, to achieve success, but if you don’t take care of your systems, it could lead to downtime. You can bypass many of these challenges with the right approach to technology maintenance. We want to highlight some of the proactive methods you can use to keep downtime to a minimum.

Navigating the world of IT services can be a daunting task. Especially when you're in Baltimore, a city bustling with businesses just like yours. Baltimore (and Maryland in general) is one of the top places in the country to start and grow a business. This leads to a lot of competition and a lot of synergy.

Choosing the right managed IT services provider is crucial. It's not just about fixing computers or setting up networks. It's about finding a partner who understands your business and its unique needs.

The world’s biggest IT catastrophe forced airlines, hospitals, 911 call centers, and banks (among other businesses) to their knees last month. The costs from this massive outage are estimated to reach several billion dollars. We’re all going to be talking about it for several more months, and we’ll likely be seeing some high-level litigation. This blunder could potentially change the way we all think about IT and security, as well as create new laws.

The craziest thing (so far) about the entire CrowdStrike outage is how incredibly fast it crashed the entire world. I think this is the most important lesson for business owners to learn from.

Managing servers can be a challenging task for small and medium-sized businesses (SMBs). Despite being essential to your operations, servers are complex technologies that, if not managed properly, can lead to wasted time, energy, and resources. Today, we’ll explore the key functions of server management and how to maximize your current resources.

Most businesses rely on their technology. However, a failure to manage that technology can lead to significant financial waste and operational inefficiencies. One major way a business can waste money is through over-investment in unnecessary or overly complex IT infrastructure. Let’s briefly examine how companies waste their money on technology and how to identify if technology is working for your business. 

There's a lot of pressure on (often understaffed and overworked) internal IT teams to manage and maintain increasingly complex systems. For businesses noticing signs of strain on their IT staff, seeking assistance from managed services providers (MSPs) could be the remedy. Here's how an MSP like us can alleviate the pressure and contribute to workplace wellness for all.

Information technology offers businesses of all sizes significant benefits, very much including small and medium-sized organizations. Let’s go through five modern tools that offer this kind of inclusive utility to the point that we see them as essential for successful business operations today.

Do you have employees who struggle with their technology? Chances are that there will always be individuals who are not as proficient with it as you might expect, and without a dedicated IT resource to ask for assistance, they might get frustrated and disengage with their work. You need to provide the right support to your employees, and you’re in luck; we have just the right solution to your problems: a help desk!

Baltimore businesses need to have a reliable and efficient network to stay competitive and prevent loss through downtime. With the increasing reliance on technology and the internet, businesses must ensure their network is always up and running. This is where network monitoring and support comes in.

IT is pivotal to the success of any business. Still, for small and medium-sized businesses, there might be limitations placed on the organization's potential resources to cover its needs. Outsourcing IT responsibilities to a managed service provider is a viable option for improving the odds of finding success with technology management for SMBs. Here’s what your business can stand to gain from working with an MSP.

Businesses that struggle with managing technology have a lot to gain by working with a managed service provider, or MSP. These providers are able to help businesses just like yours maintain and improve operations through the use of technology management tools and services. Here are three of the greatest benefits that working with an MSP can provide for businesses just like yours.

As technology continues to advance, businesses inevitably encounter challenges and technical issues. In such scenarios, an IT help desk plays a pivotal role. Let’s delve into the operations of an IT help desk and elucidate why it stands as a valuable asset for any business.

The businesses that make up the bustling economy of Montgomery County have a lot to offer, but in order for these goods and services to properly exchange hands, there needs to be consistent technology supporting the processes that lead to these exchanges. This makes it important that you have the resources to keep this technology in working order, and while Montgomery County has a few options, it is important that you make the best choice possible.

Businesses that don’t leverage managed services for their technology infrastructure are leaving a lot of money on the table, but it’s not always easy to see until you break down what the solutions really do for you. In isolation, they might not seem valuable, but when combined, they save your business significant amounts of capital.

I want to do something a little different for this blog post, and I truly hope it doesn’t come off as haughty. I want to talk about why I think Dresner Group is the right company to partner with to strategize, manage, and support all of your business technology.