Every day, your work starts with logging into your computer. The same goes for the majority of your staff. The day-to-day operations of your business depend on your computers, network, servers, and other infrastructure to work.

It’s easy to forget just how critical modern technology is to your business, that is until it fails and leaves you struggling until it’s back online.

That’s where Managed IT providers like Dresner Group come in. We keep the gears turning so your business can operate smoothly, but on top of that, we help Baltimore businesses navigate the increasingly complex world of IT so they can outperform their competitors and survive virtually anything thrown at them.

“I don’t need to worry about cyberattacks… my business is too small to be of any interest.”

This brief rationalization is one of the most dangerous fallacies a modern business can make concerning cybersecurity, and shows a fundamental misunderstanding of how modern cyberthreats operate. If this has been your mindset, we urge you to read on so we can help set you on a more realistic path.

Navigating the world of IT services can be a daunting task. Especially when you're in Baltimore, a city bustling with businesses just like yours. Baltimore (and Maryland in general) is one of the top places in the country to start and grow a business. This leads to a lot of competition and a lot of synergy.

Choosing the right managed IT services provider is crucial. It's not just about fixing computers or setting up networks. It's about finding a partner who understands your business and its unique needs.

A lot of business owners consider IT to be an expense, a cost of doing business, a necessary evil. This is likely subjective and based on your own experience, but when done correctly, IT is meant to be a profit center for your business.

In this article, we'll explore more than 15 ways modern technology can help make your business more money, from increasing sales and improving customer relations to cutting costs and driving growth.

Professional services make up a significant portion of the business landscape. They can be broadly defined as any organization with trained professionals at the center offering a service of note. The most common professionals under this umbrella term are lawyers, agents, consultants, and others who help businesses in their day-to-day operations. Let’s explore some of the technology that fuels professional service providers.

Technology has ingrained itself into just about every facet of modern life, particularly in the business world where every competitive edge makes a difference. Many small and medium-sized businesses simply don’t have the staff on-hand to manage and maintain their technology solutions, instead opting to outsource this important responsibility to managed service providers (MSPs).

For any business to succeed, it needs to exhibit some degree of empathy toward its audience. Otherwise, the services and products they offer will be less likely to meet the priorities and needs that its targets are experiencing.

As a managed service provider, this is perhaps most true of us, as our services revolve around predicting the needs of our clientele and resolving them… ideally, before the client even realizes they have a need to fulfill.

It’s an unfortunate fact that cybercriminals are motivated to attack places that contain large volumes of sensitive data, but typically lack the budget or in-house skills to sufficiently protect it. It’s even more unfortunate that this description directly applies to many schools and school systems.

Let’s talk about what schools have to offer cybercriminals, and what they need to do as a result.

I was thinking about a funny tech support issue I ran into many years ago, and thought it would be fun to share it with everyone. All names have been changed to protect the innocent. If you’ve ever had to spend hours chasing down the root of a problem, only to find that it was the dumbest thing possible, you’ll probably relate to this!

I want to do something a little different for this blog post, and I truly hope it doesn’t come off as haughty. I want to talk about why I think Dresner Group is the right company to partner with to strategize, manage, and support all of your business technology.

Your business’ technology is critical to its productivity, but unfortunately, this technology can (and at some point, likely will) break. So, what do you do if and when it does?

Let’s go over some of the options that you have to consider.

First of all, if you haven’t noticed already, welcome to our new website! We launched the new design a couple of weeks ago and we’re very excited with the results. With it, we wanted to take a moment to reflect on some things that make Dresner Group different from other IT companies.

As businesses grow, the technology that they use needs to adjust. For example, once a business requires more than one computer, it needs a network. Once a business has multiple users trying to access the same information across multiple devices, it needs a server (or the cloud). Every step of growth requires more complexity when it comes to technology.

This is where an IT consultant comes in, and they can help you navigate the options and establish a budget for your technology as your business evolves and grows.

Managed Services provide endless benefits to any business, no matter the size. Having a “Fix it when it breaks” attitude is an unrealistic way to run your business in an era that is so heavily technology-dependent. Today we dive into the many reasons a Managed Service Provider (MSP) can maximize your investment. 

As businesses have been allowed access to more advanced tools, the cloud and its capabilities have been shown to be among the most useful to operations. Let’s examine some practical applications of the cloud to see why this is.

There is a major problem that the owners of most small-to-medium-sized businesses run into: impatience. Their business might not be growing at the rate they like, or they may just have too much work to accomplish in order to grow. Whatever the problem is, outsourcing parts of a business can really bring a whole lot of benefits. Let’s take a look at how outsourcing can help the modern business.

When you need something done that requires a level of skill or experience or knowledge that you don’t have, what do you do? Generally, you call in someone who has the required skill, experience, or knowledge that is required. Your business’ information technology strategy should be approached in the same way. As we continue our series on how managed services can make a business more efficient, we’re considering consultants.

Old-school business information technology support isn’t necessarily wrong, but it most definitely isn’t cheap nor efficient. IT support strategies are developing in ways that some time ago, would have thought to be unheard of. Your business no longer needs a full on-site staff designated to maintaining network security or updating software. In part two of our five-part series, we discuss how your business can have the support it needs through managed services. 

Computers sometimes appear to have a mind of their own. For businesses, this is less than ideal. If the support structure is not in place to take control of your business’ infrastructure, your business' profitability may be negatively impacted. In this five-part series, we will discuss how being proactive keeps your technology in check. 

Working in an office can often be a grind. People that have never experienced it may not realize just how much coordination is needed to perform successful service delivery and support. One way the modern office functions is with the help of integrated technology. This month we will take a look at the modern office, the technology used by the office staff, and how the managed IT service provider can help build operational efficiency.