Wouldn’t it be great if your business didn’t have to worry about technology problems? Well, with the right amount of attention and care invested, your business can minimize technology issues and optimize your infrastructure for proactive technology management rather than reactive. Let’s go over some of the most important practices. 

Proper Maintenance Prevents Downtime

Really, what proactive maintenance boils down to is keeping an eye on your technology and taking proper care of it before you experience downtime, as it can often be prevented altogether with the right combination of attention and action.

Updates and Patches

Over time, your hardware and software will receive patches and updates that are meant to address potential flaws in them that either cause operational challenges or shore up security flaws. These aren’t something to be slept on, but if you don’t have anyone handling this responsibility, you’re sure to fall behind. You can remotely deploy these updates as they are released with remote patch management solutions managed by the professionals at Dresner Group.

Monitoring and Management

Knowing the appropriate time to replace failing technology is pivotal to avoiding downtime for your network. Remote monitoring allows you to see important metrics of your network, including potential issues that need to be addressed. These metrics will help you make decisions that might help you avoid operational issues, control access challenges, and other problems that could occur.

Network Security

Security issues can cause serious problems for your business, so it makes sense that you would want to take proactive measures to ensure you’re not unnecessarily exposing your infrastructure to threats. You can start by implementing what are widely considered to be the biggest and most valuable security solutions out there with a unified threat management solution: antivirus, firewalls, spam blocking, and content filtering.

You can then consider other security tools that are just as useful under the right circumstances. Multi-factor authentication, password management, and virtual private networks are all excellent options for keeping your infrastructure secure. Of course, the best protection is only as effective as your users, so you’ll also have to train your team to ensure they don’t fall victim to phishing attacks or other scams.

Ready to Get Started?

If you want to ensure your business stays ahead of potential technology challenges, working with a managed service provider can help. Your in-house team doesn’t have the time to prevent all issues, but working with an MSP like Dresner Group means your technology always gets the attention it needs and deserves. Call us today at (410) 531-6727 to get started.